VdoCipher Privacy Policy

VdoCipher Media Solutions Pvt Ltd (website at www.vdocipher.com) hereby referred as ‘VdoCipher’ or ‘We’.

When you upload a video to VdoCipher, you agree to abide by our Terms and Conditions. For the purposes of these Terms and Conditions, if you have registered for a log-in to an account at VdoCipher.com or have access to your organisation’s VdoCipher account or if you are the person who authorises or makes payment for your organisation’s VdoCipher account, then you are considered a Subscriber (referred to as “you”).

What are Cookies, and what we use cookies for?

A cookie is content that is stored by a website on a user's browser when they visit the site. A cookie can contain information that would enable the browser to "remember" who the user is.

Cookies are required to maintain your login session.

By using the VdoCipher.com website, you consent to cookies being used. If you do not consent, you can disable cookies in your browser settings.

What data does VdoCipher store about you?

  • On signing up we request your name and email ID. Your email ID will be our point of contact with you, and your source of authentication with your VdoCipher account.
  • We use web analytics tools that provide anonymized aggregated data about our users' experience of our website. This helps us understand how much time users spend on our website, what links they choose to click, and which content on our website users find most useful. Using this information we are able to present you with the best content possible.
  • In compliance with EU's General Data Protection Regulation, we would be happy to delete all user identifiable data on request. We also extend this facility to our users outside of EU.

What are the video playback data we collect?

We enable our users to collect how many unique users they have at any point of time, and also what videos are being viewed and are most popular. This data is anonymized and aggregated across all users.

This data enables content creators to understand how their users watch their content, enabling them to improve their own service offering. For example, if a particular elearning video is being watched a lot of times, it probably implies that the video is either very important or is difficult to understand. The content creator may create another video to supplement that video.

What we will not be doing with your data?

  • We will not share your personal information with anyone else.
  • We won't spam you (but we will send you useful updates and news from VdoCipher).
  • We won't divulge your information to anyone you haven't asked us explicitly to reveal it to.

How do we communicate with you?

We have requested your email address so that, if we need to, we can get in touch with you regarding your account. By signing up you are giving us permission to email you updates on the VdoCipher service and to contact you individually should the need arise.

You consent to receive all communications including notices, agreements, disclosures, or other information from VdoCipher electronically. If you wish to unsubscribe, please drop a mail at support@vdocipher.com

How do we comply with EU's General Data Protection Regulation?

EU's General Data Protection Regulation (GDPR) is designed to ensure that users understand what kind of data websites collect about them. GDPR empowers EU citizens to demand clear answers to questions such as what are the personally identifiable information that websites collect about them. Consumers gain the rights to know which data is stored about them, and can demand data deletion and correction of inaccurate information.

Please feel free to get in touch with us at support@vdocipher.com for any request or additional information towards our compliance with GDPR.

Governing law

The laws of India shall govern this Agreement and its performance. You consent and submit to the jurisdiction of the courts located at New Delhi, India, in all questions and controversies arising out of this Agreement and your use of VdoCipher.


  • If you want to write to us and send it in the email or post, our address is:
  • VdoCipher Media Solutions Pvt Ltd. D-312, FF, Sushant Shopping Arcade ,Sushant Lok-1 , Gurgaon
  • Email- support@vdocipher.com