Terms and Conditions
Vdocipher Media Solutions Pvt Ltd (website at www.vdocipher.com) hereby referred as ‘Vdocipher’ or ‘We’.
When you upload a video to Vdocipher, you agree to abide by our Terms and Conditions. For the purposes of these Terms and Conditions, if you have registered for a log-in to an account at Vdocipher.com or have access to your organisation’s Vdocipher account or if you are the person who authorises or makes payment for your organisation’s Vdocipher account, then you are considered a Subscriber (referred to as “you”).
1.What Vdocipher Is For?
Vdocipher is for businesses who want to upload videos and stream them on the internet to their clients, prospects and subscribers. VdoCipher is currently providing a server to player video hosting solution with API integration for website and app. VdoCipher in future may look to provide more technology solutions to you as they come up.
VdoCipher Security For Your Videos
1. VdoCipher will provide Google Widevine DRM encryption integrated for your videos. (Google Widevine is the same technology being used by Netflix, Hotstar currently for their premium movies content). VdoCipher will not use any non-encrypted format for playback. VdoCipher also has the option to integrate Apple Fairplay DRM for IOS
2. VdoCipher via combination of DRM encryption, watermarking, screen capture blocking in apps tries its best to ensure your protection of videos; that they are not downloaded,or shared across the web unless you want to do so
3. Vdocipher will never share your account videos with any third party.
4. VdoCipher stores your videos protected on VdoCipher’s AWS Storage (S3). Raw files are kept separate from encrypted files.
5. Vdocipher does not take responsibility for piracy of any videos from your site or app. You are solely responsible for your own content and the consequences of posting or publishing it. Vdocipher expressly disclaims any and all liability in connection with your content.
2.Your Videos
You made your video, so you retain all of your ownership rights in your content. Vdocipher tries its best to ensure your protection of videos; that they are not downloaded or shared across the web unless you want to do so. Vdocipher will never share your account videos with any third party.
Vdocipher does not take responsibility for the piracy of any videos from your site. You are solely responsible for your own content and the consequences of posting or publishing it. Vdocipher expressly disclaims any and all liability in connection with your content.
3. What we do not want you to do?
We don't want you using Vdocipher to upload content that:
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3.1 Violates Indian law or the law of the jurisdiction under which you operate;
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3.2 Infringes any third party's copyrights or other rights (e.g., trademark, privacy rights, etc.);
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3.3 Contains nudity, pornography, sexually abusive content, exploits minors; depicts unlawful acts or extreme violence;
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3.4 Contains hateful, defamatory, or discriminatory content or incites hatred against any individual or group;
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3.5 Depicts animal cruelty or extreme violence towards animals;
Creating multiple free trial accounts by single user/business is strictly prohibited and will lead to closure of all such accounts. Free Trial limit is 4 videos, 5 GB Storage, 5 GB bandwidth limit for a user. For any multiple account requirement, please request us same at support@vdocipher.com , Based on your use case, we may allow to do so.
If you do upload a video that is unsuitable we reserve the right to remove that video. In extreme cases or, for persistent infringing behavior, we may suspend your account and prohibit further use of the Vdocipher service. We'll contact you directly and explain any action we take. We reserve the right to require Subscribers with videos or accounts that contain lawful but explicit sexual or violent content, to subscribe to our Business plan (or higher) and to set their content to Private. No failure or delay by Vdocipher in exercising any of our rights in this Agreement will waive any further exercise of that right.
4.Procedure for Reporting Copyright Infringement
VdoCipher does not own the rights to content hosted through it. All the content ownership lies with the video uploading subscriber. If You believe that Content residing accessible through the VdoCipher Services infringes a copyright (Section 3.2), please send a notice of copyright infringement containing the following information to the Designated Person (Section 8) listed below:
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1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
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2. Identification of works or materials being infringed;
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3. Identification of the Content that is claimed to be infringing including information regarding the location of the Content that the copyright owner seeks to have removed, with sufficient detail so that VdoCipher is capable of finding and verifying its existence;
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4. Contact information about the notifier including address, telephone number and, if available, e-mail address;
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5. A statement that the notifier has a good faith belief that the Content is not authorized by the copyright owner, its agent, or the law; and
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6. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
5.Action upon Proper Bona Fide Infringement Notification Received by the Designated Person
It is VdoCipher’s policy:
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1. to remove or disable access to the infringing Content;
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2. to notify the Content provider or user that it has removed or disabled access to the Content; and
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3. that repeat offenders will have the infringing Content removed from the system and that VdoCipher will terminate such content provider’s or user’s access to the Services.
6. Procedure for Reporting & Removing Malicious Content
VdoCipher does not own the rights to content hosted through it. All the content ownership lies with the video uploading subscriber. We regularly check for any malicious content being uploaded to us (Sections -3.1 , 3.3 , 3.4, 3.5) and remove it immediately with a notification to the account holder. If You believe that content accessible through the VdoCipher services violates the Indian or your country laws according to sections -3.1 , 3.3 , 3.4, 3.5; please send a notice containing the links to content & nature of violation to the Designated Person (Section 8) listed below.
7. Action upon Malicious Content Notification Received by the Designated Person
Based upon details received and case specific discretion, VdoCipher will look to
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1. to remove or disable access to the malicious content;
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2. to notify the Content provider or user that it has removed or disabled access to the Content; and
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3. that repeat offenders will have the content removed from the system and that VdoCipher will terminate such content provider’s or user’s access to the Services.
8. Designated person
Siddhant Jain
VdoCipher Media Solutions Pvt Ltd
D-312 FF, Sushant Arcade, Sushant Lok-1
Gurgaon, India , 122009
support@vdocipher.com
9. Pricing
PrePaid Plans
Our plans have bandwidth and storage limits. We reserve the right to limit subscribers who are exceeding their account bandwidth limits.
It is your responsibility to track the usage of your account and act accordingly. Subscribers will be emailed when their allowance reaches 80% and 100% of their plan limit. You can track your usage at any time by logging in to the account usage page. Subscribers who exceed 100% of their allocated allowance will be emailed with notification of how to upgrade to an appropriate plan. Continuing infringement of this allowance will result in the video content being replaced with a upgrade message.
10. Privacy
- In compliance with EU's General Data Protection Regulation, we would be happy to delete all user identifiable data on request. We also extend this facility to our users outside of EU.
What we will do with your data ?
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Aggregate anonymous information about how you use Vdocipher.
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Gather information about how you view videos and account to see what's popular.
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Gather information on how videos are viewed so we can make sure our platform runs smoothly for you.
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Delete all user identifiable data on request.
11. A Note on Cookies
Vdocipher places cookies, which are small data files, on your computer or handheld device. The use of cookies is standard for all websites. Cookies allow us to collect information about browsing and buying behavior, and are essential for providing a high quality website experience to you.
By using the Vdocipher.com website, you consent to cookies being used. If you do not consent, please disable cookies in your browser settings.
12. How we shall communicate with you
We have requested your email address so that, if we need to, we can get in touch with you regarding your account. By signing up you are giving us permission to email you updates on the Vdocipher service and to contact you individually should the need arise.
You consent to receive all communications including notices, agreements, disclosures, or other information from Vdocipher electronically. If you wish to unsubscribe, please drop a mail at support@vdocipher.com
13. Refunds and Cancellations
You are free to cancel or downgrade your paid plan at any time. We will not refund subscriptions that have already been paid. There is a free trial for 30 days to best gauge VdoCipher offerings. Only for the cases where your VdoCipher account is inaccessible for 72 continuous hours, or VdoCipher playback is down for 72 continuous hours, you can seek to get a refund. In all other cases, there will be no refund of money.
VdoCipher can only look to provide extra bandwidth credits in lieu of any fault in services during the course of your paid plan.
14. Deleting your Account and Videos
You can request us to delete your account and all your videos at any time via a mail at support@vdocipher.com. We'll delete your account within 7 days.
15. Indemnification
You indemnify, defend, and hold harmless Vdocipher and its directors and employees, from and against all third party actions that: (i) arise from your content on the Vdocipher platform (ii) assert a violation by you of any term of this Agreement; or (iii) assert that any content you hosted on the Vdocipher platform violates any law or infringes any third party right, including any intellectual property or privacy right.
16. Governing Law
The laws of India shall govern this Agreement and its performance. You consent and submit to the jurisdiction of the courts located at New Delhi, India, in all questions and controversies arising out of this Agreement and your use of Vdocipher.
17. Notices
If you want to write to us and send it in the post/mail, our address is:
VdoCipher Media Solutions Pvt Ltd
Building 145, Sector 44, Gurgaon, 122003, India
Email- support@vdocipher.com