VdoCipher has fast emerged as the first choice for content creators to secure their video content from piracy. As emerging and developing countries look to scale up their education infrastructure, content creators have chosen VdoCipher to protect their content. Our customers most value the revenue safety that we provide - our feature set which includes DRM encryption, backend authentication and Dynamic watermarking provides them much needed peace of mind with regard to maintaining exclusive control to their videos. We have in recent months been covered by Global platforms. G2 (Popular B2B Review Site) categorized VdoCipher as High Perfomer for 2019…
Folder segmentation in the dashboard for easy video management
Video tutorial followed by text tutorial We have provided the "Create Folder" option on the Vdocipher dashboard so that you can manage your files. You can also create subfolders inside the folders the manage your files further. These folders will be visible on your dashboard only. They are purely for file management purposes. How to create a folder on your dashboard- 1- Click on the "Create Folder" option . 2- Enter the name of the folder and click on the "create folder" option 3- Now you can upload the files in this folder by clicking on the upload option.…
Bandwidth and Storage calculation & Accounting
Storage - Sum of raw + various encrypted files (desktop, android, IOS have different encrypted files) + multiple quality files is accounted for total storage. Thus, total storage can go anywhere from 2-5 times of what you upload. On average for most of our customers, total storage is about 3-4 times of the raw file sizes. You can check the total accounted storage for any file uploaded in the dashboard. Tutorial video to check total storage of a file in your vdocipher dashboard. Bandwidth - We will explain by example. -Suppose, there is a 1 hour of lecture video with…
Video process/encoding taking too long
We have to create different encrypted files for Desktop, Android & IOS. So, it can take some time. Processing time varies - Average is half the video length at most of times. (E.g 30 mins for 1 hour video). Minimum 5 mins for very short videos. On higher side, it can till double the video length. (E.g 2 hours for 1 hour of video) Upload occurs in parallel, so you can upload videos in bulk and wait for them to get ready. In some rare cases, video can face processing error due to codec issue in raw video; contact us.…
Video upload taking too long or failing upload in dashboard
Upload speed depends on your internet upload speed ( Internet upload speed of your wifi/data is usually different and many times less than download speed). Issues can also happen due to proxy connection in ISP. Kindly try in a different browser and in incognito mode to see if it is faster. (chrome or firefox on the desktop which ever is not tried and in incognito mode) If 2nd point doesn't work, we have an alternate upload option marked as "legacy upload" , you can try that, it works with different technology.
Pending upload too long in dashboard
Error message on Dashboard for a video- “Pending upload” for too long ( longer than 1 min) Reason - Video is not uploaded fully due to the internet connection breaking down or you clicking somewhere during upload. Status should change to "processing" within 1 minute of correct fully uploaded video. What to do - 1. Please upload the video again if the status of video is showing “Pending upload” for more than 1 min. 2. Don’t click anywhere on the tab while upload is progressing. ( can be checked in progress bar)